Mitre 10 Trade App

Why become a member?

Digital Tools & Dedicated Support

Take advantage of our digital tools like the Trade Accounts online to help make your next purchase even easier. We also provide dedicated support so you can get help when you need it most.

Download the app and register

FAQ's

What happens if I'm an apprentice and don’t have an ABN?

Apprentices can still become a member and receive a discount but you will need to use your employers ABN. ABNs can be used across multiple members.

What discount do I get by showing my Tradies Discount?

Because our Mitre 10 stores are Independently owned, the store will determine what the discount will be and across which Trade products. This can range from 3% - 7% or more. We recommend speaking to the store if you want to know more. Discounts are not available at every Mitre 10 store, and every stores discount range will be different. 

Whats the process in store?

Show the barcode on the app at the Trade counter when making your purchase, the store will scan your barcode or add a discount at the register. Please note some barcodes may not scan.

I have a Trade Account, can I also get the Tradie Discount? 

If you have an existing Trade Account with your home store, you will not be able to receive the additional discount from the Tradie discount app on top of your Trade Account discount. You can only receive a discount on one or the other. The Tradie Discount App is best used when you don’t want to put it on your account, if you want your apprentice to quickly pick up some you missed, or if your visiting another Mitre 10 Trade store and still want to be recognized as a member.   
 

Whats Trade Online?

Trade Online is a 24/7 online Account access where builders and tradies can see invoice, statements, account balances and make payments. This is available to  builders of participating stores. To see if your store is participating or want more information, https://www.mitre10.com.au/trade/tradeonline  You can access and view your Trade Online account through the app as well, click the Trade Account button in the app to start the linking process. 

Do you have an existing Trade online account?

If you or your business has an existing Trade Online account, you will need to approve anyone who is wanting to use the businesses ABN on the Trade App before receiving access. Multiple people can use the same ABN, it will need to be approved by your businesses administrator via emails. 
 

Have you signed up for the Tradie App and want to add a Trade Online account?

You can access and view your Trade Online account through the app as well, click the Trade Account button in the app to start the linking process. 

I’ve signed up to Trade App but my sign up says it needs to be approved?

If your business has a Trade Online account with that ABN, and you sign up for a Trade App with the same ABN, it will need to approved by the Administrator of that ABN’s Trade Online account. Once approved, you will receive an email notifying you that you can log in to the App

What if I can’t see my transactions history from within the App?

Receipts can take up to 24 hours to load onto the app. It is also only available in certain participating stores.  Please contact us at M10TradeApp@mitre10.com.au and we can reach out to the store to see if it can be enabled

Where can I suggest an enhancement/report an issue/etc

Email us at M10TradeApp@mitre10.com.au

Can't find your answer here?

You can speak to your store or contact us at M10TradeApp@mitre10.com.au for any app user problems – we’re here to help!